Delivering an Accessible New Online Presence for NSCP
"We are absolutely thrilled with the new website. It's visually appealing, easy to use and has been really well-received."
Helen Stubbs, Safer Programme Business Support Executive Lead at Norfolk Safeguarding Children Partnership
Background
The Norfolk Safeguarding Children Partnership (NSCP) is a team made up of Norfolk County Council, the Police and Health authorities. They work together to keep children and young people safe in Norfolk. They also provide training to professionals who work with chiildren and families, as well as local organisations. When people search for 'safeguarding in Norfolk' online, the NSCP website is one of the first results. Protecting vulnerable children is the priority, so the NSCP website must deliver what people need as soon as they reach it.
The Brief
The NSCP website had become increasingly outdated, making it hard to find information and keep it updated. Accessibility was also a significant issue. Helen Stubbs, the Safer Programme Business Support Executive Lead at NSCP, began approached web agencies for help and selected 101 for the project.
“We chose 101 based on their helpfulness and professionalism in responding to the brief, as well as their reasonably priced quote and the general positive 'vibe' of the business.” - Helen Stubbs
The website needed to be user-friendly and accessible to different audiences, including professionals, parents, and children. In addition, the tone had to strike a balance between being approachable and not too corporate.
The new platform needed to deliver a logical and easy-to-navigate format for presenting the huge amount of information available on the website and a simple means of keeping the content updated.
Our Solutions
101 has completely redesigned and built NSCP's new website, resulting in an enhabnced, accessible platform that is easy to navigate and update.
"The 101 team really understood our needs and delivered a website that met all of our objectives. They were a pleasure to work with throughout the process." - Helen Stubbs
101 has created a website structure that is well laid out and easy to navigate, addressing the challenges of the previous site. They designed the website to reflect the NSCP’s corporate style, bringing consistency to all parts of the site. The preset styling and branding make it easy for the NSCP team to add content with a uniform look and feel.
The previous site faced accessibility challenges but the new one incorporates built-in features to tackle these concerns effectively, ensuring that it is user-friendly for everyone.
"The new site will make a huge difference to the way we are able to communicate with our audience. It's now much easier for people to find the information they need, and the site is fully accessible to everyone." - Helen Stubbs
The NSCP’s website has to house a huge amount of information, and 101’s new design organises this in a more logical and accessible manner, supported by the easy-to-use Umbraco Content Management System (CMS) to keep it updated. The CMS of the old site had been unable to keep pace with the evolving content, and the new CMS is more straightforward to use, making it easier to find and organise things.
"From the start, 101 quickly understood our requirements and they were very helpful in advising on what was needed to meet our goals for the website. Whenever I had a query or concern, they always came back quickly with a solution." - Helen Stubbs
Helen is delighted with the level of support from 101 and found the team highly responsive whenever she had a query or concern during the development process.
"Working with 101 is great, with very responsive support from their team. I would highly recommend them to anyone looking for a professional, reliable web agency." - Helen Stubbs
“With 101’s support, I felt that nothing was unachievable and I really appreciated the team's expertise.”
Helen Stubbs, Norfolk Safeguarding Children Partnership
