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Setting up email on different devices

We've set up a few articles to help you set up your emails on different devices, this one will help you find out what one you need to read and also answer any FAQs.


Need help setting up your email on your phone or tablet? These tutorials should help with setting that up. If at any point something's not quite right, reffer to the FAQ section of this page below.




The below tutorials will guide you through setting up both POP3 and IMAP accounts on a Microsoft Windows computer using Outlook. You should have been told if your account is either POP3 or IMAP by a member of our technical team. If you have any queries or are unsure of the type of account, just give us a call.






It says my username/password is incorrect, what can I do?
You can check your password is correct by logging into our web mail at, if it logs you in then your credentials are correct, if not, please give us a call at 01603 858 250, we'll be happy to help.

It says the settings are incorrect.
Verify that the mail server is set to and that you have used your full email address as your username.

By Luke Alderton

Tags: email tutorial